Frequently Asked Questions
HOW FAST CAN A RAYVOLT GO?
Configured with a STANDARD hub a Rayvolt can travel at 25 - 35 km/h* on flat terrain.
Configured with a POWER hub a Rayvolt can travel at 35 - 45 km/h* on flat terrain.
*Rider weight dictates maximum top speed.
HOW FAR CAN A RAYVOLT GO?
Configured with a SMART hub and SINGLE battery a Rayvolt can travel between 30 km - 60 km depending on rider weight, level of pedal input, terrain and function of a lighting system.
Double these distances [60 km - 120 km] with the DUAL battery configuration.
Configured with a POWER hub and SINGLE battery a Rayvolt can travel between 25 km - 50 km depending on rider weight, level of pedal input, terrain and function of a lighting system.
Double these distances [50 km - 100 km] with the DUAL battery configuration.
WHAT ARE THE CHARGE TIMES FOR A RAYVOLT?
A full charge on a Rayvolt will take one hour with a fast charger up to two and a half hours with a smart charger and four hours with the solar charger.
HOW TALL DO I NEED TO BE TO RIDE A MEDIUM/LARGE RAYVOLT?
The recommendation for a medium size Cruzer is height less than 178cm and for the large 178cm +.
HOW LONG ARE THE WARRANTY PERIODS ON A RAYVOLT AND IT'S PARTS?
Frame - Five Years | Motor/Battery - Two Years | Wheels/Brake - One Year | Cover - Five Years | Charger - One year | E.I.V.A - One Year | Accessories - One Year
WHAT ARE THE REGULATIONS FOR OPERATING AN EBIKE IN NEW ZEALAND?
Compliance for eBikes operated as a standard bike in New Zealand is a maximum of 300 watts which can be simply activated with the onboard electronics via the E.I.V.A APP [Android/iOS] or E.I.V.A on board computer.
Non regulated paths and roads allow the bike to be operated in full power mode.
Additionally a Rayvolt can be legally registered as a moped and operated in full power mode at all times.
Always ride wearing a helmet.
WHAT OR WHO IS E.I.V.A?
E.I.V.A is the acronym for your Electronic Intelligent Vehicle Assistant converting your bike into a real smart bike with the dedicated Rayvolt computer or simply with the E.I.V.A APP on your smart phone.